Agency FAQ

Website Name offers agencies an opportunity to improve their visibility, attract potential clients, and manage their reputation through verified reviews and a professional profile.

Website Name welcomes agencies across industries, including marketing, development, design, consulting, and more.

Creating a standard profile is free, but premium options are available for agencies seeking enhanced features and visibility.

Agencies can enhance their profile, collect verified reviews, and actively participate in the platform’s opportunities to improve their rankings.

Client reviews undergo a strict verification process to ensure they are authentic and reflect genuine experiences.

Only one listing is currently supported per unique agency.

Include your agency’s name, services, expertise, contact information, team size, location, and portfolio items to build a complete profile.

Yes, you can log in at any time to update your profile details, services, or portfolio.

Your Agency Profile Score reflects how optimised your profile is. A higher score improves your chances of appearing in client searches and increases engagement.

Yes, Website Name allows you to showcase case studies and portfolio items to demonstrate your expertise.

You can add or update services by editing your profile settings and selecting services that align with your agency’s offerings.

No, clients can't choose to post reviews anonymously.

Website Name verifies reviews by contacting clients directly and cross-checking project details provided by agencies.

Yes, agencies can respond to reviews to thank clients or address concerns.

Reviews go through a verification process, which may take a few days before being published.

Negative reviews cannot be removed unless proven to be false. However, agencies can respond to address concerns.

Contact Website Name’s support team to dispute the review and provide evidence for your claim.

Clients may be contacted via phone or email for verification and to gather additional details about their review.

Enhance your profile, collect reviews, actively respond to inquiries, and consider premium visibility features.

Incomplete profiles, lack of reviews, or low activity may affect search visibility. Update your profile to improve results.

The “Visit Website” button links directly to your agency’s website. It’s available to upgraded profiles with completed information.

Yes, agencies can invest in premium listings or visibility campaigns to increase their exposure on the platform.

Ranking changes may occur due to algorithm updates, competitors’ performance, or lack of recent activity.

Yes, the dashboard provides analytics on profile views, clicks, and other performance metrics.

Client matching is based on your services, location, expertise, and the completeness of your profile.

Go to your account settings and select "Payment Methods" to update your billing information.

Yes, you can change your subscription plan by visiting the "Subscriptions" section in your dashboard.

Sponsorship packages increase your agency’s visibility in directories and offer premium placement options.

To cancel your subscription, navigate to the "Subscriptions" section and select "Cancel Subscription."

Refunds are assessed on a case-by-case basis. Please contact support for assistance.